Job Description
Job Title: Expert Operations Technology and Analytics
Location: Islamabad
Grade: L2/L3
Last date to apply: 29th June 2026
What is Expert Operations Technology and Analytics?
This role sits at the intersection of operations technology, analytics, and governance within JazzCash Customer Operations. The Expert helps design, integrate, and optimise the technical and analytical systems that power customer operations, spanning IVR platforms, system and API integrations, analytics, and AI‑driven tooling. The role supports senior leadership with reliable data and decision‑ready insight, while helping ensure governance keeps pace with evolving technology and business requirements.
What does Expert Operations Technology and Analytics do?
Key Responsibilities
IVR and Platform
- Support the design, configuration, and governance of IVR solutions across customer touchpoints.
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