Job Description

Step into the role of Managed Service Engineer for ICT Networks, with a focus on coordination and technical support. This position requires first-line helpdesk expertise and flexible working hours.

We expect candidates to have strong coordination abilities and a solid technical background. This role emphasizes creating quality presentations and reports while managing stress effectively. Partnerships with customers and other teams are vital, requiring effective communication and collaboration.

Key Responsibilities:
• Oversee ICT support coordination with clients
• Deliver first-line helpdesk support efficiently
• Generate professional reports and presentations
• Prioritize quality of service in operations
• Collaborate with various teams for effective solutions

Requirements:
• Coordination and extensive technical skills
• Experience in first-line helpdesk work
• Ability to work flexible shifts and be ...

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