Job Description

Key Responsibilities


  • Act as the lead engineer on large or complex client deploy projects

  • Act as the lead engineer on product engineering projects to further develop our service

  • Provide AWS subject matter expertise advice and assistance to pre-sales architects

  • Installation, configuration, and ongoing management of O/S and AWS services.

  • Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling.

  • Maintaining high availability through proactive measures.

  • Troubleshooting and resolving complex technical issues.

  • Ensuring clients & partners are updated on current status of work and issues.

  • Raise, investigate and resolve problems and known errors in line with the problem management process.

  • Ability and willingness to proactively improve ways of working, automation and processes via our...

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