Job Description

Define experience strategy, navigate complex ambiguous spaces, and transform Discovery research into clear, actionable direction and bring thought leadership and expertise to Experience Design.
As an Experience Research Vice President in Employee Experiences, you'll play a pivotal role in shaping the UX and Service Design strategy across our products and services. Leverage your deep expertise in Discovery research methodologies, Service Design thinking, and strategic insights to define experience strategy rooted into the critical wants, needs, and abilities of our users. Your work will provide the foundation used to inform best-in-class omni-channel end-to-end experiences for employees across the firm. Apply your advanced knowledge of qualitative and quantitative methods to critically analyze the effectiveness of our existing and future experiences as you collaborate with cross-functional teams and partner with senior leadership to shape product strategy and organizational vision.

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