Experience Analyst, Insurance Products

Job Description

Posted Thursday, February 12, 2026 at 8:00 AM

We're searching for an Experience Analyst , Insurance Products to join our Business Technology Enablement Office team. Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting opportunity for a Experience Analyst, Insurance Products in Surrey, BC , located at our head office in a hybrid work environment.

In the position of Experience Analyst, Insurance Products, you will play a critical role in enhancing the experience of employees, brokers, and clients across Westland’s delegated authority insurance programs. They gather and analyze feedback, identify experience and workflow opportunities, and translate insights into practical improvements across systems, processes, and product design. Working closely with Underwriting, Insurance Sales Leadership, Claims, and Technology, the role ensures delegated authority products ar...