Job Description

Important: This position requires 100% physical attendance at our Lisbon workplace. Remote work arrangements or hybrid schedules are not permitted.

Position Overview & Welcome

Are you a fluent Italian speaker looking to kickstart a thrilling new career in one of Europe's most vibrant and sun-drenched capital cities? We are seeking passionate, service-oriented individuals to become part of our diverse, energetic team based in Lisbon!

Key Responsibilities

In this Customer Support Representative role, you will represent our brand firsthand, ensuring our Italian-speaking clientele receives top-tier support. Your everyday tasks will involve:

  • User Support: Promptly and courteously addressing customer questions via telephone, email, and live chat channels.
  • Troubleshooting: Identifying user difficulties and patiently walking them through solutions for technical or account-related issue...

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