Job Description

(Executive) Trainer

Position

This position is dedicated to elevating the brand’s retail standards through the delivery of comprehensive training programs and continuous field-based development. By monitoring performance metrics and fostering close collaboration with boutiques and central teams, this role optimizes the selling ceremony and service quality to ensure a consistently exceptional client journey in line with global guidance.

Job responsibilities

  • Elevate client experience standards by leveraging CX data insights to provide timely floor coaching and ensure a distinguished level of service across boutiques.

  • Monitor digital learning completion and training trackers to ensure all team members are consistently and effectively trained.

  • Deliver corporate training programs and development activities in line with global guidance to maintain the high values and standards of the House.
  • Ready to Apply?

    Take the next step in your AI career. Submit your application to Dior today.

    Submit Application