Job Description
Responsibilities
- Oversee daily operations, staff deployment, scheduling, and workflow supervision.
- Ensure strict compliance with organisational procedures and service standards at all times.
- Handle operational issues, complaints, and urgent matters independently and efficiently.
- Conduct regular staff monitoring and performance follow-ups.
- Prepare reports, maintain documentation, and support administrative operations.
- Support events and operational activities as assigned by Management.
- Required to work shifts, including nights, weekends, and public holidays based on operational needs.
- Diploma or Degree in Management, Business Administration, or related field.
- Candidates with supervisory or management experience in fast-paced environments preferred.
- Strong leadership, communication, and multitasking abilities are essential.
- Must be able to ...
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