Job Description

Job Summary

  • Fully responsible for all types of DEPS (Daily Exception Performance Summary) - internal and external.
  • Coordinate with all project in-charges to collect information about DEPS.
  • Ensure proper recording of all DEPS within timelines, both internally and at the customer level.
  • Maintain client records by reviewing case notes.
  • Conduct follow-ups until DEPS closure.
  • Utilize analytical skills to prevent DEPS and ensure effective DEPS control.
  • Ensure proper information sharing with management for any DEPS on a daily basis.
  • Maintain documentation of all loss prevention activity.
  • Visit warehouses to ensure compliance with company policies and procedures.
  • Perform DEPS Root Cause Analysis (RCA) and submission.
  • Manage vendor recoveries and debit notes.

Primary Responsibilities

  • Fully responsible for all types of DEPS (internal and external).
  • Coordination with al...

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