Job Description

  • You shall report to the Head of Visa Operations, Visa Processing Unit (VPU) or his designated personnel for all duties assigned to you
  • You shall provide professional administrative and support to the department and ensure information is up to date and accurate
  • You shall check, receive, process and ensure all passport, Student Pass and /or any document related are processed and managed within the stipulated timeframe. This includes but not limited to checking and receiving of the following document applications:

a. New Student Pass application and application feе

i. Online application via EMGS STARS portal and submission within time period set by the process (SOP), to meet the department's Quality Objective (QO);

ii. Visa Approval Letter (VAL): new, progression, change program;

iii.. Personal Bond preparation and stamping;

iv. Notify the students/agents for the VAL approval;

b. Endorsement of Student Pass

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