Executive - Portal Support

Are you detail-oriented and passionate about supporting enterprise applications that streamline business operations? Join LevelShift as an Executive Portal Support, where you ll play a key role in managing user access, resolving issues, and ensuring smooth operations across our internal business portals such as Zoho People, Zoho Projects, and related systems.

What You ll Do

As an Executive Portal Support at LevelShift, you will:

Handle user access requests, role assignments, and permission changes across Zoho People, Zoho Projects, and other integrated portals.

Troubleshoot and resolve user-reported issues (login errors, workflow glitches, project access issues, etc.) within defined SLAs.

Review, configure, and implement approved changes such as fields, forms, workflows, and reports in Zoho application...