Job Description

Service Center - Operations

Job Title Service Center Ops

Function Regional Business

Reporting to Area Operations Head

  • Purpose

Responsible for ensuring timely, accurate and profitable delivery of shipments to customers through effective management of all inbound operations at the Service Center

  • Key Responsibilities

Responsibilities


Operational

  • Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for service centre inbound operations
  • Monitor the daily in scan and out scan of shipments and related paperwork
  • Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly
  • Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
  • Check and hand over delivery sheets to the delive...

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