Job Description

The incumbent is responsible to process the policy, endorsement and payment refund based on the submission case assigned in CPC-Non-Motor Operations; achieve the individual and goals assigned and adhere to the governance, compliance and regulations

Job Responsibilities

Business Operations

  • Attend and process the submission request and case assigned via email, CRM and public folder
  • Check and process the policy and endorsement as per the terms, approval and information submitted and issue the policy within the limit assigned
  • Monitor and meet the processing turnaround times and elevate for resolution if required
  • Assist Team Leader in case assignment and monitor the completion of submission within turnaround time
  • Raise, approve or authorise the payment requisition within the policy allowed terms and payment limit authority
  • Liaise with Distribution and follow through for completion of transaction/docume...

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