Job Description

Executive, IT Support

Responsibilities:

  • Install, upgrade, support and troubleshoot Windows 10, MS Office, and other common software (SW)

  • Install, upgrade, support and troubleshoot for printers, projectors, and any other peripheral equipment

  • Deal with hardware (HW) and SW support queries and issues reported by end users

  • Engage with vendors wherever required to resolve issues related to HW/SW

  • Responsible for tracking hardware and software inventory via ITAM software

  • Familiarize end users on basic software, hardware, and peripheral device operation

  • Responsible for administration of IP telephony systems

  • Responsible for administration of VPN users

  • Work with other operation teams to resolve issues

  • Travel between different sites in Singapore when necessary

  • Perform other tasks as designated by the management

    • Requirements:<...

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