Job Description

  • Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans.
  • Guide customers in leveraging the company’s learning programs, tools, and platforms effectively.
  • Proactively identify opportunities for upselling and cross-selling to expand customer use of company programs.
  • Provide insights and recommendations based on customer data, feedback, and learning outcomes.
  • Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.

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