Job Description
Overview
Bachelor of Education, Aviation, Arts, Mass Communications, TESL, Business & Management, Legal, etc. with 1-2 years experience in Complaint Management, Public Relations, Airlines Reservation and Ticketing.
Diploma of Education, Aviation, Arts, Mass Communications, TESL, Business & Management, Legal, etc. with 3-4 years experience in Complaint Management, Public Relations, Airlines Reservation and Ticketing.
Skills & Knowledge
- Ability to work under fire/pressure; handle stressful situations in a calm manner with an excellent problem-solving skills to make a challenging situation successful.
- Good communication skills: oral, written, presentation, facilitation (in both English and Bahasa Malaysia). Able to express and articulate empathy in writing.
- Good knowledge of Microsoft Office applications
- Added advantage to have knowledge in airline reservation and ticketing, call centre and customer service
Ready to Apply?
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