Executive - Customer Care

• Cleartrip Private Limited is looking for Executive - Customer Care to join our dynamic team and embark on a rewarding career journey
• As an Executive in the Customer Care department, you will be responsible for addressing customer inquiries, resolving complaints, and ensuring overall customer satisfaction
• You will serve as a primary point of contact for customers, providing information about products or services, handling concerns, and facilitating solutions to problems
• Your role will involve effective communication with customers via various channels, including phone, email, chat, and in-person interactions
• Additionally, you will collaborate with other departments to ensure timely resolution of customer issues and contribute to maintaining positive customer relationships

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, chat, or in-person interactions
• Provide accurate in...