Job Description

The Position:


  • Provide a friendly and engaging welcoming experience and Customer service, meeting all client expectations and acting as the face of our customer brand.

  • Represent ISS as a professional, responsive and committed partner to the success and continuous improvement of the contract.

  • Proactive and predictive service delivery and excellence

  • Ensure meeting rooms are reset and stocked and resolve any equipment issues promptly

  • Maintain the assigned commercial site/floors as the corporate showcase to all visitors

  • Ensure all relevant process documents, procedures and listings are accurate and up to date.

  • Follow end-to-end journey in relation to cleaning and reactive maintenance work orders raised.

  • Support, promote and drive engagement to client events and activations.

  • Support and nurture the online community, delivering experiences that are network-based, accessi...

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