Exchange Engineer

Key Responsibilities

• Provide operational support for
  Exchange On-Premises
  and
  Microsoft 365 (M365) messaging services
• Troubleshoot and resolve issues related to mail flow, Exchange servers, and M365 resources
• Work closely with vendors and internal teams to resolve user and production issues
• Participate in
  on-call support rotation
  for a large enterprise messaging environment
• Manage operational tickets, including incident resolution, service requests, and changes
• Support vulnerability management activities to maintain a secure messaging environment
• Produce and maintain technical, operational, and change management documentation
• Support release deployments in a
  24x7 operations environment
  , as required
• Provide support for ancillary messaging solutions such as:
• Mobile device management
• Faxing solutions
• Distribution list and messaging tools
• H...