Job Description

Required Skills & Experience
Strong working knowledge of
Google Admin Console
Google Drive permissions and ownership
Google Vault
License management
GAM (Google Apps Manager)
3 years managing enterprise Google Workspace changes
At least 2+ years handling:
Platform-wide configuration changes
App deployments
Feature governance
Organizational Units (OUs)
Feature-level controls
Service enablement / disablement
Ability to configure Workspace services at:
Tenant level
OU level
Group-based level
Evidence from Tickets
Enable/Disable Gemini
Turn off Google Vids
Create target audiences
Role Description
Incident Management (INCs)
Sample Ticket Patterns
Important Google files deleted
Google file ownership transfer
Access issues to Google Drive
Sheet/Doc ownership changes
Responsibilities
Investigate and resolve Google Workspace-related incidents
Recover deleted Google Drive and Shared Drive content
P...

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