Exams Specialist (Permanent, Full-Time)

Job Description

About the Position

We are currently looking for one (1) Exams Specialist for a permanent, full-time role.

The Exams Specialist is responsible for the day-to-day administration and quality assurance of examinations and assessments, while providing guidance and support to Exam Administrators. This role responds to escalated and more complex examination-related questions and concerns, supports training providers and invigilation partners, reviews academic misconduct and exam compromise cases, and contributes to continuous improvement of assessment processes and systems. The role works closely with the Team Leader to support timely resolution of escalated issues and maintain effective service delivery.

Responsibilities / Accountabilities

Examination and Assessment Administration, Guidance and Quality Assurance

• Provide day-to-day guidance and support to Exam Administrators on processes, procedures, and issue...