Exams and Learner Services Officer

Covering Sittingbourne, Canterbury and Margate, this role offers variety and the chance to make a genuine impact. While you will work across the district, you'll likely spend much of your time in either Canterbury or Margate. As a key front-facing member of the team, you’ll be the first point of contact for our learners – playing a vital role in shaping their experience from enquiry through to achievement.

We are now looking for a motivated and proactive Exams and Learner Services Officer to join our friendly East Kent team.

Responsibilities

• Welcoming and supporting learners in person, by phone, and via email
• Providing clear information and guidance on courses and services
• Enrolling learners and managing student data accurately
• Supporting exam processes, including entries and organising/running local examinations
• Helping to create a positive, safe, and inclusive learning environment

Working P...