Exam Scheduler - Veterans Evaluation Services

Essential Duties and Responsibilities:
- Search for veteran cases within assigned regions using company software. Monitor and manage cases on a daily basis.
- Communicate with providers via phone or email to check availability and schedule examinations.
- Coordinate with traveling providers as needed for examinations.
- Make per diem reservations as necessary.
- Schedule high-priority cases (e.g., BDD, IDES, and Short Notice exams) by calling veterans and obtaining verbal confirmation.
- Ensure compliance with the Deliver Act regarding gender preferences.
- Notify veterans of any scheduling changes from providers/facilities.
- Schedule additional exams based on last-minute requests from the QA department.
- Adhere to allotted exam times.
- Accurately enter exam type, mileage, and relevant time zone when scheduling.
- Engage with QCA team, in regard to provider availability for follow ...