EX Operations Manager

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

As the Employee Experience (EX) Operations Manager in Lisbon, you will lead a growing team responsible for delivering consistent, high quality operational execution across the EX portfolio while playing a critical role in shaping and scaling operational excellence across the global EX business.. This role sits at the intersection of people leadership, process rigor, and operational innovat...