Events Operations Manager

• Create unforgettable events in Melbourne's most iconic venues.

About Our Client

Our client is a leading hospitality and events group known for delivering premium experiences across Melbourne's most iconic venues. As Events Operations Manager, you'll oversee end-to-end event delivery, lead a high-performing team, and ensure flawless execution for corporate functions, weddings, and gala events.

Job Description

• Lead and manage all aspects of event operations for corporate functions, weddings, graduations, gala dinners, charity events, and private celebrations.
• Oversee staff scheduling, training, and performance management, including apprentices and casual staff.
• Implement KPIs and operational processes to improve efficiency and customer satisfaction.
• Ensure compliance with service standards and deliver training on sequence of service.
• Act as the primary point of contact for c...