Job Description
Job Details
Job Req Number: . Time Type: Full Time.
Event Manager
Department: Event Management - IT Service Intelligence, EOS Situational Management, Global IT. Company: DSV.
Description
The Event Manager is responsible for overseeing and continuously improving the IT Event Management process across DSV's Global IT landscape. This role ensures proactive monitoring, analysis, prioritization, escalation, and coordination of IT events to minimize business impact, maintain service availability, and support operational excellence. Working closely with IT Operations, Service Management, Infrastructure, Application Support, and other technology teams, the Event Manager drives adherence to ITIL best practices and fosters continuous improvement across the organization to ensure timely detection, response, and resolution of IT events.
Key Responsibilities
- Develop, implement, and maintain an effective IT Event Management...
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