Job Description

Origo BPO is looking for a Technical Support Engineer L1 to provide frontline service management for EV charging support. The role involves managing incoming tickets via Jira, troubleshooting hardware and software issues, and ensuring adherence to SLA. Applicants should have foundational knowledge of electrical systems and strong problem-solving skills. This position requires strict adherence to SOPs within a fast-paced environment focused on quality service and customer satisfaction, based in the Philippines' Davao Region.
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