Job Description

Job Summary

The End User Computing (EUC) Specialist is responsible for managing and supporting the computing environment used by company employees, including desktop/laptop devices, virtual desktops, software deployments, mobile devices, and collaboration tools. The role ensures end users have reliable, secure, and performant technology to carry out their work.

Key Responsibilities

  • Install, configure, and support desktop/laptop systems, mobile devices, printers, and peripherals.
  • Manage and maintain virtual desktop environments (e.g., Citrix, VMware Horizon, Microsoft AVD).
  • Provide 2nd and 3rd line support for hardware and software incidents and service requests.
  • Package, test, and deploy applications and patches using tools such as Microsoft SCCM, Intune, or similar.
  • Monitor and improve EUC performance, availability, and security.
  • Ensure endpoint compliance with security policies and sta...

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