ETIC, Service Desk - Graduate Program

Description

& SummaryAt PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

WhoWe’reLooking For

Are you experienced in IT service management and end-user support for enterprise applications? Do you enjoy resolving issues, supporting users, and ensuring smooth day-to-day operations?

We’relooking for anOperationsManagement professional to ...