Job Description

About the Role

  • Receives bids from Branch/Sales staff and reviews them to determine what materials and equipment will be needed.
  • Submits to the branch a Bill of Materials outlining what is needed for the bid.
  • Provides sales support and customer service to customers who come into the location and via the telephone. Discusses product requirements and expectations with customers and recommends specific products and solutions.
  • Recommends alternate products based on the customer's budget/cost, availability, or specifications.
  • Presents projected pricing and terms in accordance with ICONIX policies and procedures and the customer’s profile.
  • Provides estimates/quotations in support of sales.
  • Proactively provides product information and recommends items needed by customers to increase customer satisfaction, improve profitability, and generate leads. Additionally, increases sales by cross-selling, up-selling, and offeri...
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