ESL Quality Analyst

ESL Quality Analyst

Location: Manila, National Capital Region, Philippines

About GoFLUENT

For over 24 years, goFLUENT has accelerated language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction. Our award‑winning digital language learning solutions are trusted by over 1,000 international corporations in 100+ countries to speed up language acquisition and build inclusive global culture.

Job Summary

As an ESL Quality Analyst, you will ensure the high‑quality delivery of language training programs and secure acceptable rates of leveling accuracy for Corporate Language Trainers. You will assess and improve instructional methodologies, maintain and enhance program effectiveness, ensure standards are met, and provide feedback to trainer coaches.

Responsibilities

• Observe language trainers during lessons, assessing instructional delivery, lesson plans, learner enga...