Job Description
Escrow Support Supervisor
Location Phoenix, AZ | Onsite
COMPENSATION & SCHEDULE
•$22.50hr
• Full-time, Monday–Friday; extended hours required during month-end and high-volume periods
• W2 employment
ROLE IMPACT
The Escrow Support Supervisor leads a centralized, high-volume production team that supports the initiation and closing of residential escrow transactions. Reporting to the Escrow Support Manager, this role ensures operational excellence, compliance, and timely delivery in a fast-paced, deadline-driven environment. The position is key in relieving branch teams of clerical workload, improving turnaround times, and ensuring superior customer experience.
KEY RESPONSIBILITIES
• Supervise and coordinate daily escrow production workflow for a centralized support team.
• Manage productivity, quality, turnaround times, and service level agreements (SLAs).
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