Job Description
About Plum
At Plum, we're redefining employee health insurance and wellness in India. But as we scale, excellence can't be optional, it needs to be perfect. That's where you come in.
We're looking for someone who doesn't just manage escalations.
We're looking for someone who will end them.
You are natural at the below
- You are unreasonably customer obsessed
- You can cut through noise and create solutions
- Your ability to write to stakeholders is clear and compelling
- Your ability to talk to your stakeholder builds trust and drives action
- You love to own vs pass/point
- You love data and its accurate interpretations
- You know how to spot a problem before it becomes large
What a day might look like
- You collaborate with internal teams
- You liaise with external teams
- You...
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