Job Description

JOB SUMMARY

The ERP Systems Manager is responsible for the administration, maintenance, security, and optimization of Pankow’s Enterprise Resource Planning (ERP) platform (CMiC) and associated business systems. This role serves as the primary liaison between business functional areas and ERP vendors. 

JOB SCOPE & ESSENTIAL FUNCTIONS

Primary Accountabilities 

ERP System Administration & Security

  • Oversee the end-to-end setup and deletion process for users.
  • Monitor and manage license counts across platforms.
  • Manage security groups and roles.
  • System Maintenance, Testing & Quality Assurance

  • Patch & Hotfix Management: Schedule and coordinate testing and installation of ERP patches.
  • Product Enhancements: Evaluate and test new ERP functions, products, or modules to determine business value and implementation requirements.
  • Technical Documentation: Document ERP change management....
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