Job Description

Description

:

The ERP Solutions Analyst is responsible for maintaining and expanding the D365 application globally, working with business process owners and SMEs to ensure user adoption and process clarity. The role involves ensuring systems meet evolving business needs, driving continuous improvement, advising on new D365 capabilities, and supporting strategic workloads. This intermediate position includes coaching and mentorship opportunities, with moderate travel required.

Principal Duties and Responsibilities (Essential Functions):

Business Engagement

  • Serve as the main point of contact for business communities related to Microsoft Dynamics 365 Finance & Operations in their relevant module/process ownership
  • Engage with business product owners to align processes and requirements and communicate project status and support metrics.
  • Continuously monitor application performance, gather feedback, and use data-driven...

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