ERP Engineering Specialist

What You'll Do

• Provide application support for the SAP FICO module, including troubleshooting and resolving production support issues & requests within targeted SLAs.
• Be accountable for issue resolution on production support tickets and service requests assigned to the support team. Ensure that tickets are properly responded to, fixed, tested, and followed up promptly for closure according to defined SLAs.
• Work closely with cross-functional teams to ensure production support issues and requests are addressed timely.
• Configure and maintain SAP FICO modules (and/or other modules as part of integration) to meet business requirements, including integration points with other SAP modules and/or other peripheral system applications.
• Collaborate with global business teams to gain a deep understanding of business processes and provide system support to fix, develop, and test system solutions to address business requirements.
• Work with the ...