Job Description

Employee Relations Case Manager 
Hybrid - 2 days per week in our Solihull office
Full time, Permanent

Salary £, -£, per annum dependent on experience 

Are you an experienced HR professional with a passion for employee relations and a talent for coaching others through complex people issues? Do you thrive in a fast-paced, consultative environment where your input truly shapes outcomes? If so, we want to hear from you. 

As an Employee Relations Case Manager at Serco, you'll join a centralised team of ER specialists providing expert advice and support to over 3, people managers across the UK.

This is a key role in supporting people managers through the full employee lifecycle, covering areas such as performance, grievance, disciplinary, absence management, and more. You'll act as a trusted advisor, ensuring legal compliance, best practice, and timely case resolution. 

As part of this you’ll: 


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