Job Description

Role Overview

Based on-site at our client sites in Wellington within the education sector, you will be the first point of contact for any IT-related issues. Through face-to-face interactions and ticket board management, you will deliver excellent customer service, effectively communicate with non‑technical users, and prioritize and troubleshoot technical problems. You will also collaborate with cross‑functional teams to resolve complex issues. This role requires local travel across Wellington, flexibility, and a company vehicle will be provided.

Working hours: Monday‑Thursday eight hours per day, Friday six hours per day, for a total of 38 hours per week. Daily timesheets will be completed with strong attention to detail.

Qualifications

  • Must be a New Zealand citizen or hold permanent residency.
  • Must have a New Zealand Driver’s Licence (Full or Restricted).

Responsibilities

  • Respond ...

Ready to Apply?

Take the next step in your AI career. Submit your application to New Era Technology today.

Submit Application