Enterprise IT Support Engineer I

The **Enterprise IT** **Support** **Engineer** **I** will be responsible for providing assistance where needed for common desktop support issues while performing with little supervision. This position will require a broad knowledge of common desktop support issues. A proven ability to successfully analyze and perform problem resolution with an emphasis on customer satisfaction is a must. Successful candidate will possess an established background supporting end users in a dynamic environment and the ability to meet demanding deadlines when necessary.

**RESPONSIBILITIES,** other duties may be assigned.

+ Responsible for desktop support, printing support, VPN support (may include support for telecommuters) and limited server support
+ Provide helpdesk service to end-users, troubleshooting issues related to personal computers, applications, networks and IP phones
+ Provide onsite assistance for Systems Engineers when needed
+ Install new or maintain exi...