English -Speaking Technical Support Analyst

English-Speaking Technical Support Analyst

Smart Mobility Industry | Debrecen | On-site

Are you fluent in English and interested in technology?

Join our international team supporting one of the world's leading smart mobility brands, helping customers use innovative products including electric scooters, mobile applications, and connected devices.

As a Technical Support Analyst, you'll assist English-speaking customers via phone, chat, and email while working in a modern international environment in Debrecen.

What you'll do

• Provide customer support in English via phone, chat, and email.
• Troubleshoot issues related to mobile applications, Bluetooth connectivity, and smart devices.
• Guide customers through product features and functionalities.
• Escalate complex technical cases when needed.
• Take ownership of customer cases from first contact to resolution.
• Maintain accurat...