Job Description

About the opportunity 
The purpose of the Senior Engineering Analyst is to lead internal tier 3 product and development support for Dayforce Tax and Payment applications.  Key stakeholders are internal teams and include Customer Support, Implementation, Trust and Tax Operations, Engineering and Product Management. Tasks include analysis, in depth trouble shooting & problem solving, documentation, and communication of issues. 
The successful candidate will be drawing upon their extensive experience, skills, and product knowledge to determine root cause of escalated development issues. The ability to effectively manage the communication of these issues and solutions to the Business, Product Management, and the Engineering team is critical. Knowledge of Payroll and HR systems along with Dayforce business processes will assist in determining appropriate solutions and actions to take with respect to these issues. The candidate will lead in the creation of processes and procedures to m...

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