Engineering Manager, Platform

About Customer.io

Over 8,000 companies—from scrappy startups to global brands—use our platform to send billions of emails, push notifications, in‑app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.

We help teams send smarter, more relevant messages using real‑time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.

We’re looking for an experienced Engineering Manager to lead a platform‑focused team responsible for building and operating critical infrastructure systems. This role blends people leadership with strong technical judgment, ownership of complex systems, and close collaboration with product and engineering partners.

What We Value Ownership

You take clear ownership of your team’s systems and outcomes. You help translate broader platform direction into actionable technical plans, make thoughtful trade‑offs, and ensure yo...