Job Description

Role Summary 

The Engineering Manager owns end-to-end delivery of Photon’s managed services engagement, focused on vulnerability remediation, AO Comms execution, and AI-enabled modernization. This role ensures SLA-driven outcomes, smooth integration with client SDLC processes, and continuous productivity improvement through automation and AI. 

Key Responsibilities 

  • Own service delivery from intake through remediation, validation, and closure. 
  • Run operational cadence including intake windows, sprint planning, and SLA reviews. 
  • Manage stakeholder communication, escalations, and dependency resolution. 
  • Ensure compliance with SDLC, release, and change governance. 
  • Lead team ramp-up, knowledge transfer, and capacity planning. 
  • Drive adoption of automation and AI accelerators to reduce cost and risk. 

    • Required Qualifications 

  • 8–12+ years of engineering experience with 3–5+ years in del...

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