About Us

Exotel is a leading provider of AI transformation solutions for enterprise customer engagement and experience. With over 20 billion annual conversations across omnichannel, voice, agents, and bots, Exotel is trusted by 7,000+ clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education. Customer expectations are evolving rapidly, and businesses face the challenge of balancing revenue growth, cost optimisation, and exceptional CX. Exotel steps in as the transformative partner, delivering AI-powered communication solutions that address all three - enabling businesses to engage smarter, faster, and better.

Role Overview

As the Engineering Manager - Gen AI , you will lead a team of engineers to build next-generation customer experience solutions powered by AI. You will own the delivery, quality, and execution of engineering projects...