Job Description

Job Scope
  • Patching Schedule
  • Patching Records
  • Patching Follow Up - VA Scan
  • Check and ensure backup is working
  • Bi-Weekly user access review
  • Hardware validity & management
  • Planning ahead for capacity availability - to work with PMO team
  • Basic Security Settings - CIS Standards
  • Basic Health check
  • Preventive and Corrective Maintenance
  • User Management (CyberArk for On-Prem)
  • AD + DNS Management (AD User Accounts + GPO + CNAME records)
  • Asset Management - prepare list to review with PMO
  • Server Management - provisioning and management of virtual servers
  • L2 Incident Management - Respond to alerts on service/servers down/unavailable
  • Infra Application Management - VCenter, CyberArk, Veeam, WSUS, Symantec, Trendmicro, Manage Engine, MSSP issues and their licenses renewal
  • System Firmware Management for Infra Services - VCenter, ESXi Hosts
    • <...

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