Job Description
Job Summary
JOB DESCRIPTION
If you are a customer service and project management professional passionate about delivering exceptional customer experience, we have an exciting opportunity for you at Emerson! We are seeking a Customer Care Executive to join our Planning and Customer Care Department. In this role, you will act as the primary point of contact between customers and internal teams for all KOB3 business, handled by ISV Pune Plant. You will be responsible for managing multiple customer projects, ensuring timely communication, adherence to schedules, and achievement of financial and delivery goals.
You will collaborate cross-functionally with Planning, Quality, Logistics, and Documentation teams to ensure seamless order execution and maintain customer satisfaction through proactive communication and issue resolution.
We value individuals who are customer-centric, detail-oriented, and capable of managing com...
JOB DESCRIPTION
If you are a customer service and project management professional passionate about delivering exceptional customer experience, we have an exciting opportunity for you at Emerson! We are seeking a Customer Care Executive to join our Planning and Customer Care Department. In this role, you will act as the primary point of contact between customers and internal teams for all KOB3 business, handled by ISV Pune Plant. You will be responsible for managing multiple customer projects, ensuring timely communication, adherence to schedules, and achievement of financial and delivery goals.
You will collaborate cross-functionally with Planning, Quality, Logistics, and Documentation teams to ensure seamless order execution and maintain customer satisfaction through proactive communication and issue resolution.
We value individuals who are customer-centric, detail-oriented, and capable of managing com...
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