Engineer IT Systems and Middleware Support

Description

Develop and manage dashboards, alerts, and metrics using tools like Checkmk, Grafana, Nagios, or similar platforms.

Handle and resolve service requests and incidents related to middleware and system operations and applications.

Maintain the IT ticketing system and knowledge base.

Collaborate with the cybersecurity team to implement security best practices and policies.

Be involved in regular patching and updates of Windows and Linux environments to ensure systems are up-to-date and secure.

Be involved in regular patching and updates of Middleware applications.

Oversee and coordinate migration projects within the team.

Iden...