Job Description

Job Description

This position conducts quality vehicle study investigations and drives timely countermeasures on product concerns. The result allows MNAO to better serve customers and improve internal and external brand metrics for attribute quality. The role is a strong communicator and demonstrates quality assurance leadership in engineering / technical services / manufacturing organizations to collaborate and implement countermeasures across multiple teams within MNAO and Mazda Japan (R&D, Sales, Service, MC / Mazda Toyota Manufacturing).

Product Support 50%

  • Leads and coordinates with MTM / MNAO key stakeholders on the rework-repair process of vehicles at Logistics Shipping Yard.
  • Leads post-production product quality investigations (platform / system) and provides recommendations for issues which may have complex interdependence and high impact to the department or organization.
  • Analyzes core metrics and reports product qual...

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