Job Description

Responsibilities:

  • Monitor the Semtech Global NOC – 40%

  • Perform first-tier troubleshooting using tools and utilities to resolve system/network performance and related system/network issues. – 30%

  • Diagnose end to end Managed Connectivity related issues. 10%

  • Proactively work to refine documentation of systems/network, troubleshooting guides, policies, and procedures. – 10%

  • Automate processes to reduce eyes on the glass as much as possible – 10%

    • Minimum Qualifications:

  • B. Tech in Electrical, Electronics, Telecom or related fields.

  • Schedule flexibility with ability to work non-standard business hours.

  • Background in telecom and networking products (MSC, HLR, VLR, PGW, Radius, DEA/STP, VPNs, Routers, Switches etc)

  • Strong understanding of 2G, 3G, 4G, and 5G, nodes.

  • Strong troubleshooting skills.

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