Job Description
Responsibilities:
- Product support/ maintenance: Handle product sustaining activities which include driving product performance. Manage to provide engineering support and oversight to resolve manufacturing and quality-related issues with existing products.
- Issue Investigation: Collaborate with worldwide teams to investigate and understand the root causes of the product issues and failures.
- Evaluate and Analysis: Manage to assess and analyze data based on available information to diagnose and go through resolution processes.
- Documentation: Maintain accurate and detailed documentation of issues, troubleshooting steps and solutions. Contribute to knowledge bases guides for future reference.
- Collaboration: Fast feedback to production line in case of deviation and issues identification.
Qualifications/Requirements
- Education: Bachelor's degree in a related engineering discipline.
- Problem-solving abilities: D...
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